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January 18, 2005Family Support Registry: I have a complaint against the Family Support Registry (FSR). I am a hardworking man that complies with his legal obligation towards his children. I have multiple child support orders in the state of Colorado. I pay child support to El Paso and Denver counties respectively. This month the Family Support Registry made a mistake in sending the monies to their respective destinations, they sent all of the monies to El Paso County; I discovered the error when I signed on to the Colorado Child Support Enforcement website. I called the El Paso County to notify them of the mistake that was made. I was more than surprised to find out that the Pikes Peak Child Support Enforcement Office did not catch the error. My first wife in the El Paso County received little more than twice the amount that she is entitled under the law. My second wife in Denver County received nothing. My case worker from the Pikes Peak Child Support Enforcement Office, Donna Jo Riley B!B0promisedB!B1 me that she would rectify the situation, and instructed me that under B!B0no circumstancesB!B1 to contact Denver County because Denver County has a larger case load and that my request to speak with Monica Trujillo, (my Denver County case worker), might be lost in cyberspace. Needless to say, I called Denver County Child Support Office, to informed Ms. Trujillo about my findings. The next day I received a letter from the Pikes Peak Child Support Enforcement Office putting me on notice that my payroll and savings accounts have been frozen. Since just about every non custodial parent receives those letters in the mail, I went ahead and called the Pikes Peak Child Support Enforcement Office. Ms Riley B!B0promisedB!B1 me that nothing would happen to my payroll account. Unfortunately the El Paso County garnished every single penny that I had in the bank. I thought that Denver County Child Support Office has garnished my bank accounts because they have yet to receive the monies owed for child support for the month of Jan 2005. The first words that came out of Monica TrujilloB!B/s mouth were that she did not authorize any garnishment of my payroll account. This was said by Ms. Trujillo before I even asked why she took such action. I called the Pikes Peak Child Support Enforcement Office and when I explained Ms. Riley that Denver County did not authorize any garnishment, she boldly told me that she authorized it. I have 2 smaller children under the age of two that needed diapers and milk. She replied that I have obligations towards my older children and that I needed to stop having children in order to support my older children. When I resented her comment over the phone, Ms. Riley B!B0played it offB!B1 by saying B!B0I did not mean it that way, you knowB!B1. She is a public servant; therefore, her comments are UNNACEPTABLE. A public servant does not make a promise to begin with, that is against the Colorado Revised Statues (I am a State Employee myself). Ms. Riley realized that the Family Support Registry made a mistake and that my ex wife cashed the check, and was not about to return the money. The only way that Donna Jo Riley from the Pikes Peak Child Support Enforcement was able to pay the Denver County Child Support Enforcement was with the money she garnished from my bank account, once Denver County inquired about the mistake that was made by the Family Support Registry. By law, Ms. Riley had no right to take such action.

Back in 2002 I fell on hard times. I was working at Denver Public Schools (30 hrs per week or less) no pay during summer and other vacation breaks. My child support fell behind and I made arrangements with the State to pay off my child support arrears. I entered an agreement with the Pikes Peak Child Support Enforcement Office. I have been paying my child support plus $ 100.00 extra dollars per month to pay the arrears that I have incurred. So why does Pikes Peak Child Support Enforcement Office enter agreements with non custodial parents and then break them whenever they feel like it. Ms. Riley told me about this $ 2500.00 arrears limit that the state has B!B.once you reach that limit we take your moneyB!B1 quoting Ms. Riley. Colorado Law says that if the arrears are being paid via payment plan no garnishment should take place as long as the debt is being paid. The law does not authorize any county Child Support Enforcement Agency to conduct business as they see fit. I also recorded our last conversation in which she tells me that she can garnish any bank account when B!B0we see fitB!B1. To finish this off, the Pikes Peak Child Support Enforcement Office ordered me to pay full health insurance on my children. My ex wife and I went to mediation in October of 2004. My ex wife stated that she wanted to keep the kids on Medicaid. I have complied with the law, so why the Pikes Peak Child Support Enforcement Office has yet to force my ex wife to take my children off Medicaid? I cannot drop them off my insurance. Why force me to abide by the law and allow my ex wife to continue using Medicaid? Double standard. There are thousands of law abiding parents like myself that pay their child support in Colorado and at some point or another, the County Child Support Offices in this State has unjustly punish them for the mistakes that the Family Support Registry has committed. I AM NOT ONLY SPEAKING FOR MYSELF, BUT FOR A LOT OF PEOPLE IN THE STATE OF COLORADO.If this story is worth looking into, you can contact me.Francisco Floresfather_without_rights_@yahoo.com Home 303.394.3652