I thought you would want to protect your students from possibly being bilked by Student Express, Inc., so I am sending you the letter to the editor below. In light of the fact that Student Express charges students far in advance for vacations the following spring break, you may want to take some fast action to protect them before it is too late. Should you want to investigate and perhaps run a story or warn students on your web site, I have attached background as well as Student Express’s email address so you can hear their side before running anything. My address is 3506 Springland Ln, NW; Washington, DC 20008. Dear Editor: During the summer of 2003 my daughter, a U. of Wisconsin student, had me purchase for her a spring break vacation package from Student Express, Inc; two of her friends did likewise. The trip was to take place during spring break 2004; they were required to pay in full long before spring break. Days before the trips were to begin in March 2004 Student Express stated that they had not chartered the flights for our daughters on the days they contracted but rather for an earlier date before classes were over. As this was unacceptable they agreed to return all monies paid. More than two months later they have failed to repay us. Student Express president Jim Moldane emailed me that because of a shareholder’s default on a $700,000 cash funding agreement, costs associated with defense of a suit and other matters they were “diligently working to raise the necessary cash to pay refunds and continue operations.” Given the delays to date I don’t believe him; I think he is bilking us out of our money. But even if you do believe him, it is risky to pay for a trip in the future to a business that doesn’t honor its contracts, pay its debts, and expresses uncertainty about its ability to continue operations. Sincerely, Bernard H. Weberman—– Original Message —– From: Jim Moldane To: Bernard Weberman Cc: Pat Collins ; Linda Dubosq Sent: Friday, May 21, 2004 10:31 AMSubject: RE: Your fraudulent failure to provide trip as contracted or reimbursement
Dear Mr. Weberman, Student Express sent approximately 2500 students to Mexico this Spring. Unfortunately, refunds have been delayed as a result of several matters including a shareholder’s default on a $700,000 cash funding agreement, costs associated with claims of a bankruptcy trustee (we were sued as a preference payment by a now-defunct travel agency, Council Travel) and other matters. We have been diligently working to raise the necessary cash to pay refunds and continue operations and should have the funds available in 2-3 weeks. We sincerely apologize for the delay and should have the problems resolved over the next several weeks. Jim Moldane, PresidentStudent Express, Inc. —–Original Message—–From: Bernard Weberman [mailto:b.weberman@verizon.net]Sent: Thursday, May 13, 2004 7:18 PMTo: linda@studentexpress.com; jmoldane@studentexpress.com; reservations@studentexpress.com; nsanchez@studentexpress.comCc: Ami KoenigSubject: Your fraudulent failure to provide trip as contracted or reimbursementImportance: High
Student Express and named email recipients: (1) We have still not received reimbursement as promised more than two months ago. Send me proof of any efforts that you have attempted to make reimbursement.(2) Student Express never intended to provide trips to Cancun as contracted for and never intended to reimburse us for the the amount paid to Student Express.(3) I intend to file suit against Student Express and each of you for reimbursement, as well as for fraud and racketeering. I also intend to inform relevant federal and state law enforcement and consumer protection agencies about each of your fraudulent actions.(4) Send me the corporate name and address of Student Express at which process should be served and the name and address of the president and the Chairman of the Board of Student Express. I believe that your failure to give me this corporate identification will provide further evidence of the fraud perpetrated by Student Express and each of you. Bernard H. Webermanh (202) 237-5320o (202) 283-4998 —–Original Message—–From: Weberman Bernard H Sent: Wednesday, March 10, 2004 8:59 AMTo: ‘Nicholas A. Sanchez’; reservations@studentexpress.com; ‘jmoldane@studentexpress.com’Cc: snkoenig@wisc.edu; ‘EMILY TARA WEBERMAN’Subject: RE: Emergency – Cancun trip this weekend
We accept 2 below. Accordingly, please cancel and return all monies paid by or on behalf of Silvan Koenig, Debbie Brin, and Emily Weberman. I believe that you have our credit account numbers and addresses; please contact me if you need further information. Also, please inform me by email ASAP your method of reimbursement and when we can expect it. You should be aware that your informing us at the eleventh hour that you would not honor the contract has caused a substantial amount of inconvenience and discomfort to our daughters. If you do not promptly reimburse us, you can expect us to take appropriate legal action. —–Original Message—–From: Nicholas A. Sanchez [mailto:nsanchez@studentexpress.com] Sent: Tuesday, March 09, 2004 2:15 PMTo: Weberman Bernard H; reservations@studentexpress.comCc: snkoenig@wisc.edu; ‘EMILY TARA WEBERMAN’Subject: RE: Emergency – Cancun trip this weekendImportance: High
Mr. Weberman- The file has been reviewed by both the Vice President and President of the company. Due to flight and seat class availability the following have been given to me, to provide as potential solutions in this manner: 1. Student Express will credit/refund $100/Person and the current flight schedule as provided below will remain. Line No Flt Seq In HouseCode Gateway Destination DepartureDate Dep Time Arr Time Flight No Carrier Aircraft 1 1 MDWC01 MDW CUN 12-Mar-2004 05:00 08:00 SM-708 Sun World 2 1 CMDW01 CUN MDW 19-Mar-2004 10:50 14:40 SM-719 Sun World
2. Student Express will refund ALL monies paid by each passenger and the current booking CXLD without penalty. Again these are the resolutions proposed and given me by the company’s officer’s. Please respond to this email with your desired intention so that we may cancel and or begin processing credits/refunds in the appropriate amounts. Also please cover copy (CC) jmoldane@studentexpress.com. Regards, Nicholas A. SanchezSales Director, Spring BreakStudent Express, Inc.Denver, CO U.S.A.Toll Free: (800)258-9191Telephone: (303)696-1155Facsimile: (720)293-9948—–Original Message—–From: Weberman Bernard H [mailto:Bernard.H.Weberman@irscounsel.treas.gov]Sent: Monday, March 08, 2004 7:18 AMTo: ‘reservations@studentexpress.com’Cc: ‘snkoenig@wisc.edu’; ‘EMILY TARA WEBERMAN’Subject: Emergency – Cancun trip this weekendImportance: High
Last summer Silvan Koenig, Debbie Brin, and my daughter Emily Weberman entered into a contract with you to travel to Cancun leaving Saturday, March 13, 2004 and returning Saturday March 20, 2004. A premium was paid to leave Saturday and return Saturday.
I just received an email of a ticket showing a Friday March 12 to Friday March March 19 trip. This is unacceptable as my daughters and the others have classes at school on Friday March 12; they will not be allowed to leave Friday. Accordingly, we demand that you immediately inform us that the trip has been rescheduled with Saturday – Saturday travel as contracted for or that you return full payment which I understand to be $2,470.50 ($823.50 each comprised of the $773.50 initial charge for each plus the $50 surcharge for each).
I may be reached during the day at (202) 283-4998 or at home at (202) 237-5320. Bernard H. Weberman
Passenger Info Number: 1Name: Sivan Koenig
Travel Info Booking Number: 76058 PNR: sts
Contact Info Group Name: unknow School Name: unknow Sivan Koenig 9400 Lawler Skokie ,IL 60077 Phone: 8476774647 Email: snkoenig@wisc.edu